At M2E, ensuring the safety of our users and the protection of their personal data is a fundamental priority. We handle your personal information strictly for managing your account, delivering the services you’ve requested, and keeping you informed about relevant updates. Our commitment to data privacy centers on maintaining the highest standards of protection, confidentiality, and integrity.
Information we collect #
M2E may gather the following categories of information:
- Account information: Name, email address, and other identifying contact details necessary for account creation.
Some data is filled during the configuration step after the installation of M2E integrations:
- Usage data: Technical details like domain, IP address, extension identifiers, to improve our services and support the secure synchronization with channels.
- Channel & integration data: Details related to your use of connected channels (eBay, Amazon, etc.) such as inventory, channel logs, and synchronization activities, which help us to react to any channel changes on time.
You can view and edit your personal and billing details via your profile in M2E Accounts under the Billing and Account sections:
Ways we use your information #
At M2E, we are committed to using your data responsibly and transparently in such directions:
- Service fulfillment & communication: We use your data to respond to your requests and provide relevant information about our services, including updates, notifications, and support.
- Analytics & enhancement: Your data helps us continuously analyze and improve our platform's performance, usability, and functionality.
ℹ️ You can get an organized view of your business metrics within the M2E Analytics tool. Gain detailed insights into your sales operations across Channels to increase revenue more efficiently.
- Legal compliance & security: Collected information ensures we meet our legal obligations and helps protect the rights and safety of users and our platform. This includes fraud prevention, access control, and system monitoring.
- Marketing & promotions: Where permitted, we may send you promotional messages or updates related to our services. You can opt out of such communications at any time and look through our M2E Monthly Digest independently.
Rest assured, all data use complies with applicable data protection laws and our internal data Privacy Policy.
Our approach to storing and deleting your data #
We retain your personal information only as long as necessary for the purposes for which it was initially collected or as required by law.
If you want to close your account and have your personal data removed, you’ll need to submit a request to our customer support team in M2E Accounts under the Account section:
ℹ️ For more detailed information regarding our data handling practices and privacy commitments, please visit our official Privacy Policy.
