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M2E TTS Version - 1.8.0

2024-07-24

Manage buyer-initiated order cancellations and refunds

This version improves how you manage TikTok Shop order cancellation or return/refund requests from buyers. Now, M2E Connect ensures you never miss such requests and gives you control over handling them.

Once a buyer submits a request to cancel an order, the extension will display it in the TikTok Shop Orders grid in the ‘Items’ column, as well as a log within the TTS order and in Magento order notes.

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On the Order Details page, you can ‘Accept’ or ‘Decline’ the buyer’s cancellation request.

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If a buyer requests an order refund or return, M2E Connect will display this information in the Order Log section on the Order Details page and Magento order notes:

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Technical changelog

  • [Added] Magento Product Type filter for TikTok Shop Items [#5964]
  • [Added] Manage buyer-initiated order cancellations [#6021]
  • [Added] Manage buyer-initiated order returns/refunds [#6020]
  • [Fixed] Products with the ‘Deleted’ status are imported to Unmanaged Items [#5748]
  • [Fixed] Notice: Array to string conversion in …/TikTokShop/Listing/View/Settings/Grid.php on line 279 in Settings View Mode [#5561]
  • [Fixed] Exception “Column not found: 1054 Unknown column in 'where clause'” when searching by Unmanaged Product ID [#6073]
  • [Improved] Display error messages when products can’t be listed due to issues with TTS settings [#5920]
  • [Improved] Listing and updating TTS items with only the default QTY source in Magento [#5899]
  • [Improved] Logic of displaying the message “Brand was assigned to the Product on TikTok Shop” [#5776]
  • [Improved] Skip and Back buttons in listing wizard [#6012]
  • [Removed] Synchronization tab from Configuration > Settings [#5991]