General

If you are an existing TikTok Shop seller and want to manage your inventory based on Magento data, you can use the Unmanaged Listing functionality. To import Unmanaged Items to M2E TikTok Shop (TTS), enable the corresponding option in your Account configurations (TikTok Shop > Configuration > Accounts > Unmanaged Listings):

All imported Unmanaged Items can be found under TikTok Shop > Listings > Items > Unmanaged Items. 

You can Reset items from your Unmanaged Listings. It will take up to 24 hours to import them anew.

You can manage imported items in bulk using the mass Actions menu. Simply select the items, then apply the required action:

Before M2E TTS starts managing your Unmanaged Items, you need to link them to the relevant Magento Products, then move them to M2E TTS Listing. Find the detailed instructions below.

Linking to Magento Product

For correct synchronization of item data between TikTok Shop and Magento, you need to link the item to Magento Product. Make sure that the selected Magento Product fully corresponds to your TikTok Shop item.

You can manually link your TikTok Shop item to a relevant Magento Product. To do it, complete the following steps:

Moving to M2E TTS Listing

After you link the Items, they can be moved to M2E TTS Listing. You can apply the Move action to each item individually or manage items in bulk.

If you need to move a single item to M2E TTS Listing, please complete the following steps:

1. Click Move next to the item:

2. In the opened window, click Move To This Listing next to the required M2E TTS Listing or create a new one by clicking Add New Listing:

To move several TikTok Shop items at once, you need to:

1. Filter out the linked Items.

2. Select all filtered Items.

3. Apply the Move Item(s) to Listing action.

4. In the opened window, click Move To This Listing next to the required M2E TTS Listing. You can create a new Listing on the fly by clicking Add New Listing.