Managing Imported Orders
Under eBay Integration > Sales > Orders, you can manage imported Channel Orders manually via the mass Action(s) menu:
- Reserve QTY - reserves ordered quantity of product.
- Cancel QTY Reserve - cancels quantity reservation.
- Mark Order(s) as Shipped/Paid - changes Order(s) status to Shipped/Paid.
- Resend Shipping Information - sends shipping information again.
- Create Magento Order - creates Magento order(s) for the selected Channel order(s).
- Accept/Decline Cancellation Request - accept or decline order cancellation requested by the buyer.
- Approve/Decline Return Request - accept or decline order return requested by the buyer.
On the Orders page, you can also:
- Filter and sort eBay Orders, for example, by their Status
Or filter and sort eBay Orders by the Sale Date or Ship by Date values, specifying From and To dates
- Search by the particular parameter
For example, by eBay Item ID or by eBay Order number.
- View log records for a particular Order
To view logs, click on an icon in the Magento Order number column. The icon varies depending on successful/unsuccessful action.
- Use a Selling Manager number of eBay order
You can use a Selling Manager number of each eBay order directly from the grid.
