eBay Order Details

If you click on the eBay Order number in a grid, you will be able to view the details of this order.

On the eBay Order Details page, you can review information about a buyer, purchased items, their price and quantity, payment and shipment details, tax collected by eBay, etc.

For orders received from the Italian eBay site, you can additionally see Buyer Tax ID information.

Click Mark as Paid to the top right of the eBay Order Details page to confirm that you have received payment for an order:

The Order Currency will be set automatically based on the eBay site where the product was listed, as determined in the general settings used for the M2E Pro Listing.

If applicable, a clickable transaction number section that will take you to payment details will appear in the External Transactions section.

Under the Transaction Item(s) section, you can perform linking/unlinking of the eBay Item to the related Magento Product.

Under the Order Log section, you can track all the actions related to this order:

Via the Custom Notes tool, you can add comments to the imported eBay orders. Click Add Note to leave a comment. Using the Actions menu, edit or delete your notes as necessary:

M2E Pro will transfer all your notes to the corresponding Magento order and keep them updated in accordance with your edits.

If a buyer has left a message during checkout, it will be imported with an eBay order:

Magento Order Details

If you click on a Magento Order number in a grid, you will be able to view details of a Magento Order created for the selected eBay Order.

On the Magento Order Details page, you can review information about the buyer, billing and shipping addresses, payment, shipping and handling details, purchased items, their price and quantity, comments history, and orders total.

Under the Comments History section, you can check all notes left for an order. For example, if a buyer has left a message during checkout, it will be imported with an eBay order and listed in the corresponding Magento order as follows: