Sending several tracking details per one order
Sometimes you may need to fulfill your orders partially so that some purchased items are shipped individually under a particular tracking number.
If you ship an order partially, you need to have a shipment created per each tracking number in your Magento.
Let’s see an example of a Magento order containing 3 purchased items.
To ship the order partially:
1) Click Ship in the top-right corner.
2) Enter the necessary quantity into the QTY to Ship field.
3) Click Submit Shipment.
The created shipments are now shown in the Shipments section.
In order to add the tracking numbers to them:
- Select the necessary shipment.
- Select the carrier and add the tracking number in Shipping and Tracking Information.
- Click Send Tracking Information in the top-right corner.
Once done, the specified tracking numbers will be synchronized to eBay and reflected in the eBay Order details.